You are protected by our…
100% Iron-Clad Triple Guarantee!
Guarantee #1 “Zero Regrets Guarantee!”
Here’s how the “Zero Regrets Guarantee” works: if at any time during the first 30 days after installation you decide you don’t like your new flooring for whatever reason, just let me know. I’ll replace the materials free of charge. (With an outrageously good guarantee like this, I can’t include the cost of installation, so you’ll have to cover that.)
We offer this amazing guarantee because you’re going to have your new floor for a long, long time, and we don’t want you to have to live with a choice you’ll regret. We want you to be head-over-heels thrilled with your selection. So if you are unhappy with the flooring, Designer’s Home Gallery will replace it one time free of charge with another style of equal or lesser value. (If the new flooring you select costs more, you simply pay the difference.)
If you walked into any other flooring store and asked them for a guarantee like this, they will probably laugh and tell you “no way!” So how can we offer such a powerful guarantee? We couldn’t unless we were absolutely confident in the quality of our products and services. We are confident, and you will be too…We guarantee it!
Guarantee #2 Lifetime Installation Warranty
Buying flooring is not like buying any other piece of interior décor, such as a sofa or a lamp. Why? Unlike other products, flooring is installed or “manufactured” in your home. This makes the installation critical. We offer a lifetime installation warranty at Designer’s Home Gallery. Short and to the point, you NEVER have to worry about something going wrong with the actual installation. If it does, we fix it for FREE! And we do it quickly. This does not include “site condition issues.” Feel free to ask us for examples. This warranty applies to “owner occupied residential” only.
Guarantee #3 Installer Professionalism Guarantee
Designer’s Home Gallery installers are neat, clean, well-groomed, well-spoken and professional. They are trained and experienced. They are guests in your home, and they conduct themselves as such, respecting both you and your home. You’ll receive the highest-quality installation in the business, and if there is by chance a problem we will make it right. And after our installers are finished, your home will be as neat and clean as when they arrived.