You are protected by my “Zero Regrets Guarantee™”

You’ll love your new floors or I’ll replace them…FREE!

Here’s how the “Zero Regrets Guarantee” works: if at any time during the first 30 days after installation you decide you don’t like your new flooring for whatever reason, just let me know. I’ll replace the materials free of charge. (With an outrageously good guarantee like this, I can’t include the cost of installation, so you’ll have to cover that.)

I offer this amazing guarantee because you’re going to have your new floor for a long, long time, and I don’t want you to have to live with a choice you’ll regret. I want you to be head-over-heels thrilled with your selection. So if you are unhappy with the flooring, I’ll replace it one time free of charge with another style of equal or lesser value. (If the new flooring you select costs more, you simply pay the difference.)

If you walked into any other flooring store and asked them for a guarantee like this, they will probably laugh and tell you “no way!” So how can I offer such a powerful guarantee? I couldn’t unless I was absolutely confident in the quality of my products and service. I am confident, and you will be, too…I guarantee it!


I Make The Entire Process Fun, Easy and “Headache” Free!

I specialize in knocking the socks off my clients with the most elegant, gorgeous, beautiful flooring they have ever had, AND making the entire process fun and “Headache Free”! Here’s what you’ll enjoy during my World Class Installation System:

Free Design Audit™This is a diagnostic tool that allows my expert flooring consultants help you choose the right floor for your decorating taste and lifestyle. They’ll walk you through a series of questions that will help narrow down the thousands of options to the two or three that exactly match your unique situation. They’ll also give you a written, customized “maintenance” plan with their professional recommendations for getting the longest life and beauty out of your floor.

You’re kept updated throughout the processFrom the time you select the product until after it’s installed, you will be contacted no fewer than five times by phone and by mail. You’ll never have to wonder what’s happening with your flooring.

Installer professionalism guaranteeDesigner’s Home Gallery installers are neat, clean, well-groomed, well-spoken and professional. They are guests in your home, and they conduct themselves as such. We make every effort to protect your home and possessions, and current flooring by using protective floor coverings as needed. You’ll receive the highest-quality installation in the business. Our installers are highly trained and regularly participate in continuing education so they are always informed of the most up-to-date installation processes with the latest flooring products. And after they’re finished, they will leave your home as neat and clean as when they arrived!


Lifetime Installation Warranty

Buying flooring is not like buying any other piece of interior décor, such as a sofa or a lamp. Why? Because unlike other products, flooring is installed or “manufactured” in your home. This makes the installation critical. I offer a lifetime installation warranty at Designer’s Home Gallery. You NEVER have to worry about something going wrong with the installation. If it does, I’ll fix it FREE! And I’ll do it quickly.


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